Today’s rapid, growing and amazing developments are taking place in the environment of organizations. Therefore, in order to identify and resist these changes, proper and efficient management must be provided in the organization. By equipping the organizations with knowledge (which is today known as the only competitive advantage) and by effective management of information resources, […]

ISO/IEC 20000 is the first internationally recognized standard for an IT Service Management System (ITSMS). It’s split into two parts: ISO/IEC 20000-1 outlines the minimum requirements and ISO/IEC 20000-2 which provides additional guidance to help you with implementation. How ISO/IEC 20000 works and what it delivers for you and your company   ISO/IEC 20000 is […]

  Build a robust and resilient organization with ISO 22301   It’s never been more important to protect your business from the unexpected. Whether this is from power cuts, IT system or equipment failure, industrial action, or natural disaster, you need to make sure your business is not vulnerable to disruption and you can recover […]

PERFORMANCE MANAGEMENT AND MEASUREMENT   The purpose of this standard is to introduce the fundamental concepts of performance management and assist an organization to develop a practical strategy for achieving its quality improvement (QI) goals. This standard highlights the use of evidence-based performance measures to set QI goals and evaluate an organization’s progress in meeting […]

COSO Internal Control Framework In 1992, the Committee of Sponsoring Organizations of the Treadway Commission (COSO) published its Internal Control – Integrated Framework. This document was updated and expanded in 2013.1 The COSO framework provides an approach organizations can use to develop and maintain systems of internal controls for achieving their established objectives. The COSO […]

Risk management is an increasingly important business driver and stakeholders have become much more concerned about risk. Risk may be a driver of strategic decisions; it may be a cause of uncertainty in the organization or it may simply be embedded in the activities of the organization. An enterprise-wide approach to risk management enables an […]